Privacy policy
Vuigmakers works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website.
1. INTRODUCTION
This Privacy Policy only concerns Vuigmakers customers and users of our online services. If you are applying for a position at Vuigmakers this Privacy Policy is not applicable.
2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
The Dutch company, Vuigmakers, is the controller of the personal data you submit to us and responsible for your personal data.
3. WHERE IS YOUR PERSONAL DATA STORED?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
4. WHAT TYPES OF PERSONAL DATA DO WE COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
5. HOW DO WE USE YOUR PERSONAL DATA?
We may use your personal data for the following purposes:
– To create and manage your personal account at Vuigmakers
– To process your orders and returns via our online services
– To send text message notifications of delivery status
– To contact you in the event of any problems with the delivery of your items
– To answer your queries and to inform you of new or changed services
– To send marketing offers such as newsletters and magazines
– To notify the winners in competitions arranged online
– To manage your account by carrying out credit checks
– To make analyses in order to provide you with relevant marketing offers and information
– To validate that you are of legal age for shopping online
– To send you surveys in order to give you a possibility to influence our offer and services
– To test and improve our systems by which the services are provided
– To prevent misuse or improper use of our services
We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.
6. WHAT ARE YOUR RIGHTS?
You have the right to request information about the personal data we hold on you at any time (free of charge, once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to info@vuigmakers.nl.
7. WHO HAS ACCESS TO YOUR PERSONAL DATA?
Your data may be shared within Vuigmakers. We never pass on, sell or swap your data for marketing purposes to third parties outside Vuigmakers. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.
8. HOW DO WE PROTECT YOUR PERSONAL DATA?
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details according to the international security standard PCI DSS, which was developed by the card companies VISA, MasterCard, Diners, American Express and JCB. This means that your card details are processed with a very high level of security. When you pay by card, we reserve the right to carry out an identity check.
9. COOKIES
A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Vuigmakers uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag.
You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
10. THIRD-PARTY COOKIES
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
11. LINKS
The site vuigmakers.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
12. CONTROLLER OF PERSONAL DATA
Telephone: +31 (0)6 4214 5854
E-mail: info@vuigmakers.nl
Companies register: Vuigmakers VOF.
Company registration number: 77947967
VAT registration number: NL861209904B01